FAQs

Frequently Asked Questions

1. What does PowerBelt sell?
We sell Power Belt Pro, an EMS core belt with 8 programs, 15 intensity levels and soothing heat, plus the optional XXXL Extension Strap.

2. How long does order processing take?
Most orders are processed within 1-2 business days after payment, excluding weekends and holidays. See our Shipping Policy for delivery times.

3. Do you provide tracking?
Yes. Tracking information is emailed after shipment. Please allow 24-48 hours for tracking updates to appear.

4. What is your return window?
Power Belt Pro comes with a 90-day money-back guarantee. Contact us within 90 days of delivery.

5. How can I contact customer support?
Email support@powerbelt.store or call +1 818 495 0654, Monday-Friday, 9:00 AM-5:00 PM Pacific Time.